Terms and Conditions
Effective Date: July 1, 2025
Welcome to the website of Sound Mind Collective LLC ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website located at https://sound-mind-collective.com. By using or accessing this Site, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of the Site.
1. Use of Site
You agree to use the Site in compliance with all applicable laws and regulations. You may not use the Site:
In any way that violates federal, state, local, or international law (including, without limitation, any applicable data privacy or security laws).
To impersonate or attempt to impersonate the Company, an employee, another user, or any other person or entity.
To gain unauthorized access to any systems or data connected to the Site.
2. HIPAA Compliance and Protected Health Information (PHI)
Sound Mind Collective LLC complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA)and all applicable federal and state privacy and security laws.
a. Protected Health Information (PHI)
If you are a client or patient, any personal health information you provide to us through secure forms, client portals, or during telehealth sessions is treated in accordance with HIPAA regulations. We implement administrative, technical, and physical safeguards to protect your PHI from unauthorized access or disclosure.
b. Secure Communications
We strongly advise clients not to submit personal health information via unsecured channels such as regular email or contact forms unless explicitly instructed. We may use encrypted platforms and HIPAA-compliant software to manage communications, scheduling, billing, and therapy sessions.
c. Client Portals and Consent
By using any client portal, messaging system, or telehealth platform linked through this Site, you agree to the associated terms of use and privacy policies of those third-party service providers. You will be asked to sign a separate Notice of Privacy Practices (NPP) and/or Informed Consent for treatment prior to receiving clinical services.
3. Eligibility
The Site is intended for individuals who are 18 years or older. By using the Site, you affirm that you are at least 18 and legally capable of entering into binding agreements.
4. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. If you are a patient, please refer to our HIPAA Notice of Privacy Practices for detailed information on how we handle PHI.
5. Intellectual Property
All content on this Site—including text, design, graphics, logos, videos, and software—is the property of Sound Mind Collective LLC or its licensors and is protected by copyright, trademark, and other applicable intellectual property laws.
You may use the content only for personal, non-commercial purposes. You may not copy, modify, distribute, or exploit any part of the Site for commercial purposes without prior written permission.
6. Third-Party Links
The Site may contain links to third-party websites or services. These are provided for your convenience only. We are not responsible for the content, security, or privacy practices of any third-party site. Accessing these links is at your own risk.
7. Limitation of Liability
To the maximum extent allowed by law, Sound Mind Collective LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or any services or information obtained through it.
8. No Medical or Crisis Advice
Information on this Site is for informational purposes only and should not be considered medical, psychiatric, or psychological advice. If you are experiencing a mental health crisis, please contact emergency services or the National Suicide Prevention Lifeline at 988.
9. Modification of Terms
We reserve the right to modify these Terms at any time. The “Effective Date” will be updated when changes are made. Continued use of the Site constitutes your agreement to the revised Terms.
10. Governing Law
These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles. All disputes shall be resolved in the state or federal courts located in Fairfield County, CT.
11. Contact Information
If you have any questions about these Terms or our HIPAA compliance practices, please contact us at:
Sound Mind Collective LLC
admin@sound-mind-collective.com
79 E Putnam Ave
Greenwich, CT 06830
(914) 538-2438 call/text